AI receptionist for HVAC & plumbing companies 路 Nationwide

AI receptionist for HVAC & plumbing companies.
Never miss another call.
Riley, your AI receptionist, answers every one.

CallZippy is an AI receptionist and answering service for HVAC and plumbing contractors across the United States. We're based in Maryland and set up businesses anywhere in the country. Riley picks up 24/7, qualifies the caller, books the job and gets emergencies to your on-call tech fast.

Live demo: Riley answers as the receptionist for Summit Heating & Air, a sample HVAC company. Calls are recorded; Riley will ask for your OK first.

How it works

馃晵 Answers 24/7

Nights, weekends, lunch rush, overflow. Every call gets a friendly, consistent answer.

馃摑 Qualifies

Name, callback number, address/ZIP, the problem and how soon they need help.

馃搮 Books

Shares your booking link or schedules a callback, then logs the lead for your team.

馃挰 Missed-call text-back (coming soon)

Soon, callers you miss will get a text within seconds so they don't call the next contractor.

馃毃 Flags emergencies

Gas smell or CO alarm: safety instructions first. Burst pipe: shut off the water, then straight to your on-call plumber. No heat for an elderly customer: straight to your on-call tech.

Calls Riley handles for HVAC and plumbing companies

HVAC

No heat, no AC, strange noises, leaking units, thermostat trouble, maintenance and tune-up requests. Gas smell or CO alarm: safety first, then your on-call tech.

Plumbing emergencies

Burst pipe or active leak: Riley asks where the water is coming from and how fast, then routes it to your on-call plumber. Sewer backup: flagged urgent and escalated.

Everyday plumbing calls

No hot water and water heater problems, clogged or backed-up drains, running toilets, fixture installs. Riley collects the details and books the visit or a callback.

Safety tip Riley gives on leak calls: if water is spreading, turn off the main water shutoff valve (often near the water meter, or where the main line enters the home), and keep clear of electrical outlets and appliances near the water. See the plumbing answering service.

What are missed calls costing you?

Adjust the numbers to match your business. Defaults are industry estimates, not your data.

Missed calls / month

0

Jobs likely lost / month

0

Estimated revenue at risk / month

$0 Estimate only: calls/week 脳 4.33 脳 % missed 脳 close rate 脳 job value. Not a guarantee of recovered revenue.

Founding client pricing

Introductory prices for our first clients, plus a one-time $199 setup fee. Phone usage included within fair limits.

Founding client offer: First 5 clients: $199 setup waived + price locked for 12 months.

Starter

$297/mo

+ $199 one-time setup

  • After-hours & overflow answering
  • Missed-call text-back
  • Lead log + email summaries
Get started

Pro

$497/mo

+ $199 one-time setup

  • Everything in Starter
  • 24/7 answering, all calls
  • Booking link + emergency transfer
  • Monthly call report
Get started

Premium

$797/mo

+ $199 one-time setup

  • Everything in Pro
  • Multiple lines / locations
  • Custom scripts & follow-ups
  • Priority support
Get started

AI receptionist FAQ

Does Riley pretend to be a person?

No. Riley introduces itself as an AI assistant on every call and answers honestly if asked.

What about call recording consent laws?

Recording-consent rules vary by state: some, like Maryland, require consent from everyone on the call. That's why Riley discloses recording on every call, no matter the state, and asks the caller's OK at the start. If they decline, the call continues without recording or a team member calls them back. This is not legal advice; we recommend reviewing it with your attorney.

Can callers reach a real person?

Yes. Callers can ask for a human anytime. Riley transfers to your office or on-call number, or schedules a callback after hours. Emergencies go to your on-call tech.

How long does setup take?

Typically a few days to about a week (estimate), with a one-time $199 setup fee: a short onboarding call for your hours, service area, fees and transfer numbers, then testing before Riley takes live calls.

What is an AI receptionist for HVAC and plumbing companies?

An AI receptionist is a voice assistant that answers your business line, talks with callers in plain language, collects job details, books or schedules callbacks and routes emergencies. CallZippy's Riley is set up for HVAC, plumbing, roofing and other local trades.

Which areas does CallZippy serve?

CallZippy serves HVAC and plumbing contractors anywhere in the United States. We're based in Maryland, and Riley is set up with your own service area, hours and pricing.

Can Riley handle plumbing emergencies like a burst pipe?

Yes. Riley asks whether water is actively leaking, where it is coming from and whether the caller can reach the main water shutoff valve. It suggests turning off the water to limit damage, then routes the call to your on-call plumber or books the visit according to rules you set. Sewer backups, no hot water and clogged drains are triaged the same way. More on plumbing.

Do I need to change my phone number?

No. You can forward unanswered or after-hours calls from your existing number to Riley.

Built for HVAC, plumbing and home service trades nationwide

HVAC answering service

No-heat and no-cool calls don't wait for business hours. Riley answers, triages urgency and books the visit. See the HVAC answering service.

Plumbing answering service

Burst pipes, sewer backups and no-hot-water calls come in at all hours. Riley answers, gives a water shutoff tip, triages urgency and books the job. See the plumbing answering service.

Any service area in the US

Riley is set up with your ZIP codes, hours and pricing, wherever you operate. Based in Maryland? See our AI receptionist in Prince George's County.

Ready to stop losing calls?

Hear Riley for yourself, then let's talk about your business.

Book a 15-min demo hello@callzippy.com